STEAK N SHAKE

Name: STEAK N SHAKE
Address: 9431 PHILLIPS HWY, JACKSONVILLE, FL, 32256, US
Rating: 89.9

9431 PHILLIPS HWY, JACKSONVILLE, FL 32256

License #2612776

🍽️ American ℹ️ Categories are auto-assigned based on restaurant names and may not be 100% accurate

89.9 Grade B / 100

Solid Health Score

How is this score calculated? →

Quick take

STEAK N SHAKE in JACKSONVILLE currently holds an InspectFL Health Score of 89.9 out of 100 — a B grade — generally clean with some minor or moderate violations on record. This restaurant has 2 inspections on record from Florida DBPR, with the most recent inspection on February 2, 2026. Across those visits, inspectors documented 15 total violations — 4 critical, 5 major, 6 minor.

How to read this page

Start with the newest inspection, then verify the pattern

The score is the shortcut. The inspection timeline is the real story. Read the latest visit first, open the official DBPR record when you need the source, then compare this restaurant with other options nearby.

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Record snapshot

What stands out in this inspection history

Use this as context before you scroll through every inspection.

Inspections on file

Clean inspections

Callback visits

Latest clean pass

None on file yet

The latest inspection on February 2, 2026 included 1 critical violation, 2 major, and 2 minor.

Inspection data quality

What’s powering this page

Official source: DBPR

Inspection coverage

100%

Imported observations

Coverage note

Inspector notes shown when available

InspectFL reorganizes public DBPR inspection records into a page you can actually scan. When imported inspector observations are available, they appear inline. Otherwise, the page falls back to violation categories plus the official DBPR record.

What you’ll see here

•Imported DBPR observations appear directly inside inspection entries when available.
•When note coverage is missing, the official violation record still stays visible.

Location + actions

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DBPR

*Scores are calculated by InspectFL based on public DBPR inspection data and are not official state ratings.

Inspection timeline

Inspection History

Read the newest inspection first, then scan for patterns. Repeated high-priority findings matter more than one isolated bad day.

Critical Major Minor

Inspector notes are being added across all restaurants. Some inspections may only show violation codes until notes are available.

Administrative complaint recommended
[03A-02-5] Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Whipped cream in reach in cooler at milkshake station at 53F. Ambient temperature if unit 38F. Person in charge states had out during rush. Will hold on ice or time.
[25-06-4] Single-service articles not stored inverted or protected from contamination. Cups at drive through it inverted. Person in charge added lids.
[31B-02-4] No paper towels or mechanical hand drying device provided at handwash sink. Missing paper towels at hand wash sink by milkshake station, on back wall by dish pit. Person in charge provided at milkshake station. Soap missing from hand wash sink by dish pit, in front counter hand wash sink behind drink station. Person in charge states has on order.
[53B-10-4] Records/documents for required employee training do not contain all of the required information. Date of birth missing from training certificates. Person in charge added during inspection.
[36-73-4] Floor soiled/has accumulation of debris. Floors in kitchen soiled, food debris observed behind equipment.

Administrative complaint recommended
[23-03-4] Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soda plates in dining in at drive through with mold like substance buildup. Also, mold like substance buildup on selection plate in dining room ice dispenser.
[25-06-4] Single-service articles not stored inverted or protected from contamination. Cups at drive through not inverted/ protected. Person in charge added lids.
[28-26-5] Wastewater backing up through floor drains. Observed wastewater backing up from dishmachine/ triple sink drain. Person in charge cleared lid stuck in drain, draining appropriately by end of inspection. Person in charge cleaned and sanitized floor.
[31B-02-4] No paper towels or mechanical hand drying device provided at handwash sink. Missing paper towels and soap from hand wash sink by soda station. Person in charge provided.
[29-42-4] Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breakers missing from 3 right hose bibs at 4 Bibb splitter.
[53B-10-4] Records/documents for required employee training do not contain all of the required information. Missing date of birth from employee certificates.
[14-69-4] Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup in reach in freezer below milkshake mix in station.
[22-41-4] Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. In use dishmachine testing at 0ppm during inspection. Person in charge able to fix during inspection, retested at 100ppm.
[36-73-4] Floor soiled/has accumulation of debris. Floor and wall behind ice machine with debris buildup. Also, floor around grease receptacle in kitchen with debris buildup. Also, vent above dishmachine with mold like substance buildup.
[03F-10-5] No written procedures available for use of time as a public health control to hold time/temperature control for safety food. Person in charge unable to provide time paperwork. Person in charge printed and filled out during inspection.

Community reaction

What do locals think?

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Community pulse