TRU BY HILTON JACKSONVILLE SOUTH MANDARIN

Name: TRU BY HILTON JACKSONVILLE SOUTH MANDARIN
Address: 2970 HARTLEY RD, JACKSONVILLE, FL, 32257, US
Rating: 96.8

2970 HARTLEY RD, JACKSONVILLE, FL 32257

License #2615813

🏨 Hotel/Resort ℹ️ Categories are auto-assigned based on restaurant names and may not be 100% accurate

96.8 Grade A / 100

Excellent Health Score

How is this score calculated? →

Quick take

TRU BY HILTON JACKSONVILLE SOUTH MANDARIN in JACKSONVILLE currently holds an InspectFL Health Score of 96.8 out of 100 — an A grade for consistent compliance with state food-safety standards. This restaurant has one inspection on record from Florida DBPR, with the most recent inspection on July 31, 2025. Across those visits, inspectors documented 9 total violations — 1 critical, 2 major, 6 minor.

How to read this page

Start with the newest inspection, then verify the pattern

The score is the shortcut. The inspection timeline is the real story. Read the latest visit first, open the official DBPR record when you need the source, then compare this restaurant with other options nearby.

Read latest inspection ↓ Open official DBPR ↗ Compare nearby ↓

Record snapshot

What stands out in this inspection history

Use this as context before you scroll through every inspection.

Inspections on file

Clean inspections

Callback visits

Latest clean pass

None on file yet

The latest inspection on July 31, 2025 included 1 critical violation, 2 major, and 6 minor.

Inspection data quality

What’s powering this page

Official source: DBPR

Inspection coverage

100%

Imported observations

Coverage note

Inspector notes shown when available

InspectFL reorganizes public DBPR inspection records into a page you can actually scan. When imported inspector observations are available, they appear inline. Otherwise, the page falls back to violation categories plus the official DBPR record.

What you’ll see here

•Imported DBPR observations appear directly inside inspection entries when available.
•When note coverage is missing, the official violation record still stays visible.

Location + actions

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DBPR

*Scores are calculated by InspectFL based on public DBPR inspection data and are not official state ratings.

Inspection timeline

Inspection History

Read the newest inspection first, then scan for patterns. Repeated high-priority findings matter more than one isolated bad day.

Critical Major Minor

Inspector notes are being added across all restaurants. Some inspections may only show violation codes until notes are available.

Administrative complaint recommended
[08B-49-4] Employee personal food not properly identified and segregated from food to be served to the public. Employee personal foods stored above / next to restaurant foods In kitchen cooler. Moved by manager.
[31B-02-4] No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at kitchen Hand Wash Sink. Replaced by manger.
[12A-07-5] Employee failed to wash hands before putting on gloves to initiate a task working with food. Food service employee failed to wash hands or change gloves after front counter service. Food service employee engaged in Food service activity with same soiled gloves. Manager intervened.
[40-06-5] Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee personal foods personal cell phone by restaurant food items on kitchen rack. Moved by manager.
[06-01-5] Time/temperature control for safety food thawed in an improper manner. Bag of frozen egg thawing at room temperature in kitchen sink. items still frozen. Moved by manager.
[13-03-4] Employee with no hair restraint while engaging in food preparation. Food service employee with ineffective hair restraint. Long dangling hair.
[16-62-1] No measuring device available for measuring utensil surface temperature when using hot water as sanitizer in a dishmachine. Establishment has No required high temperature sanitizing testing device.
[29-11-4] Water leaking from pipe and/or faucet/handle. Leak at pipe connection to Dish machine. Per Person In Charge. Work in progress.
[36-22-4] Floor area(s) covered with standing water. Standing water on floor by Dish machine.

Community reaction

What do locals think?

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Community pulse